Ultimately Better becomes Disability Confident, formalising its commitment to inclusion

We’re proud to announce we’ve signed up to the UK Government’s Disability Confident scheme, formalising our longstanding commitment to creating an inclusive and accessible workplace.

For us, signing up to Disability Confident is not simply about a badge. It’s a natural extension of the inclusive approach that has been embedded in the business since day one.

As a neurodiverse founder with comorbidities, disability inclusivity is hugely important to me; I wouldn’t be able to work without adjustments and processes that help me manage my mental and physical wellbeing. I believe that every employee has the same right to the flexibility and support I afford myself, and so this is baked into the very foundation of our approach.

Signing up as a Disability Confident Committed employer is the first step towards outwardly demonstrating our commitment to both our existing disabled employees and any potential future hires.

Jem Turner, Managing Director

The Disability Confident scheme asks employers to make recruitment accessible, offer interviews to disabled candidates who meet the essential criteria, provide reasonable adjustments and support employees who acquire a disability or long-term health condition to stay in work.

These principles aren’t new to us.

Our recruitment approach is designed around the individual rather than expecting everyone to fit a standard mould. We support neurodiversity and disabilities from the very first interview, offering tailored interviews and adjustments where needed. We use a relaxed interview style, look beyond a checklist of skills and recognise potential, including being willing to train people where they don’t yet have all the experience required.

We’ve deliberately created roles with flexibility built in, including part-time, fully remote and term-time positions. Where possible, we don’t expect hours to fit a rigid 9–5 pattern, recognising that people may need to balance work with caring responsibilities, chronic illness, another job or other commitments.

That flexibility continues once someone joins us. We support different ways of working and can provide information in the format that’s most accessible to the individual, such as written instructions, on-screen examples or demonstration videos.

We also believe inclusion means giving people the opportunity to develop, not simply giving them a job. Our team has access to training and professional development, including time and budget for learning and conferences where possible. We’re also an accredited Living Wage Employer, because treating people fairly should extend to pay as well as working conditions.

Figures published by the Department for Work and Pensions earlier this year show that nearly one in four of the working-age population were classed as disabled in Q2 2025, representing 10.4 million people. Yet the disability employment rate was 52.8%, compared with 82.5% for non-disabled people.

Disabled people in work were also more likely to be underemployed, in low-paid work, on zero-hours contracts and in roles offering fewer career opportunities and less employee involvement.

At Ultimately Better, we believe those figures are a reminder of why inclusive employment practices matter. There is a huge pool of talented people who should be able to access good work, develop their careers and contribute on an equal footing.

For us, that means looking beyond whether someone can fit into the way a workplace traditionally operates, and instead asking what we can do to make work work for them.

Signing up to Level 1 of the Disability Confident scheme gives us a recognised framework for continuing to develop our approach. It’s not the start of our commitment to inclusion, and it’s certainly not the end of it.

Our next step will be to apply for Level 2: Disability Confident Employer, which requires us to demonstrate how we’re putting those commitments into practice.

We know there’s always more we can learn, and that’s exactly why we’re doing this. We want to keep challenging ourselves to make Ultimately Better a place where people can do great work, in a way that works for them.

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